HEALTH COMMITMENT STATEMENT
Your health is your responsibility. The management and staff at Manor are dedicated to helping you take every opportunity to enjoy the facilities that we offer. With this in mind, we have carefully considered what we can reasonably expect of each other.
OUR COMMITMENT TO YOU:
1. We will respect your personal decisions, and allow you to make your own decisions about what exercise you can carry out. However, we ask you not to exercise beyond what you consider to be your own abilities.
2. We will make every reasonable effort to make sure that our equipment and facilities are in a safe condition for you to use and enjoy.
3. We will take all reasonable steps to make sure our staff are qualified to the fitness industry standards as set out by the Register of Exercise Professionals.
4. If you tell us that you have a disability which puts you at a substantial disadvantage in accessing our equipment and facilities, we will consider what adjustments, if any, are reasonable for us to make.
YOUR COMMITMENT TO US:
1. You should not exercise beyond your own abilities. If you know or are concerned that you have a medical condition which might interfere with you exercising safely, before you use our equipment and facilities you should get advice from a relevant medical professional and follow that advice.
2. You should make yourself aware of any rules and instructions, including warning notices, and follow them. Exercise carries its own risks. You should not carry out any activities which you have been told are not suitable for you.
3. You should let us know immediately if you feel ill when using our equipment or facilities. Our staff members are not qualified doctors, but there will be a person available who has had first-aid training.
4. If you have a disability, you must follow any reasonable instructions to allow you to exercise safely.
This statement is for guidance only. It is not a legally binding agreement between you and us and does not create any obligations which you or we must meet.
These conditions (the ‘Conditions’), together with the studio rules referred to below and your terms of usage, form a contract between ‘you’ (the user named above) and ‘us’, WorkIt Group Ltd (registration number 11089609, registered office The Salisbury Restaurant Offices, 2nd Floor, 15 The Broadway, Old Hatfield, Hertforshire AL9 5HZ) trading as ‘MANOR’ (the ‘Contract’). If you have any questions about these Conditions or any of the other documents forming part of the Contract, please ask us.
DEFINITIONS:
User Includes MANOR Members, Open Gym Users, Classpass Users, single session drop ins and any other persons who make use of the facilities.
FORA Perks User package only available to those who are direct clients of FORA.
MANOR Members Those who are signed up to a specific Manorship.
The Contract:
1. THE CONTRACT BETWEEN YOU AND US
As well as agreeing to your terms of usage (including these Conditions), as a user you agree to follow the rules of usage relating to using our studios and your behaviour in our studios (‘studio rules’). The studio rules are available on our website at https://www.mymanor.london/how-we-roll .
It is important that you have read and understood your terms of usage before agreeing to them.
2. MINIMUM AGE
Minimum ageYou understand and agree that the minimum age for training with us is 16. Clients under the age of 18 are required to provide a certificate from a parent or legal guardian confirming understanding and acceptance of the risks posed to you during your time training with us.
3. YOUR HEALTH
You warrant that you are in good physical condition and you know of no medical (or other) reason why you cannot or should not do active or passive exercise.
You warrant that you are aware that all exercise carries risks, and acknowledge you are participating willingly, and in knowledge of these risks.
You recognise that we are not able to provide you with medical advice, and that any information provided should be used as a guideline only. If you have any prior knowledge of health concerns or health risks, you acknowledge that it is your responsibility to seek clearance from a health care professional.
4. PANDEMIC/ ILLNESS LIABILITY
You understand that as a user, any time you enter a MANOR facility or engage with a MANOR Coach you are fully responsible for your own personal health and any risk of contracting any and all viruses or illnesses. In the time of a pandemic, MANOR undertakes to follow all government guidelines and to put in place strict cleaning and hygiene measures, to observe the recommended social distancing practices and to do everything in its power to keep all its staff, users and clients safe.
You, the user, understand that you are morally obligated to be truthful with MANOR when asked about the state of your health and any symptoms that suggest you should be avoiding contact with others, and not to enter facilities or train in a facility should this be the case. You, the user, also attest that, to the best of your knowledge, you have not been in contact with anyone with a known case of a pandemic illness. You understand that you may be refused entry to a facility if you fail an on the spot temperature check and are deemed to be at risk of having symptoms of Covid-19 or any other virus that is ruled a pandemic risk.
You, the user, completely absolve MANOR and any and all of its staff, employees and partners of any liability and responsibility for any illness, injury or death including if the illness, injury or death resulted from any virus that may or may not have been contracted while in contact with MANOR staff or on MANOR premises. You also commit to contacting MANOR should you at any point realise you do have symptoms of Covid-19 or any other virus classified a pandemic risk, so that MANOR staff can safeguard and track anyone you have been in contact with.
You, the user, understand and acknowledge that the training, programs and events held by the MANOR may expose you to many inherent risks, including accidents, injury, illness, or even death.
By agreeing and accepting this waiver, you, the user, assume all risk of injuries associated with participation including, but not limited to, falls, contact with other participants, the effects of the weather, including high heat and/or humidity, and all other such risks being known and appreciated by you.
You, the user, hereby acknowledge your responsibility in communicating any physical and psychological concerns that might conflict with participation in activity. After having read this waiver and knowing these facts, and in consideration of acceptance of your participation and the MANOR furnishing services to me, you agree, for yourself and anyone entitled to act on your behalf, to hold harmless, waive and release MANOR, its officers, agents, employees, organizers, representatives, and successors from any responsibility, liabilities, demands, or claims of any kind arising out of your participation in the MANOR training, programmess and/or events. By agreeing to this waiver, you indicate that you have read and understand this Waiver of Liability. You are aware that this is a waiver and a release of liability and I voluntarily agree to its terms.
5. BOXING
Boxing sessions may involve sparring or other combat style techniques and therefore these sessions do have a potential high risk of injury, severe injury and potentially death. You understand that, should you choose to participate in these sessions, it is at your own risk and you accept responsibility for any injury, loss or death that may occur.
You state that you wish to participate in activities that may include aerobic exercise, resistance exercise and stretching. I realise that my participation in these activities carries the risk of injury and, furthermore, you confirm that you are voluntarily engaging in all physical exercise activities.
6. INFRARED SAUNA USAGE
By signing this document, you confirm that you agree to the sauna rules for usage below:
a) You must book your time slot using the MANOR London APP.
b) Please shower first to help keep the place clean and hygienic.
c) Please sit on a towel to prevent sweat from touching the benches.
d) Please wear appropriate clothing at all times.
e) Please wipe benches after use and dispose of any rubbish or used towels in the designated bins.
f) Please do not bring food or drink into the sauna.
g) Please do not stay in the sauna for more than 20 minutes at a time.
h) Please do not use any oils, lotions or other products that may damage equipment.
i) Please do not use the sauna if you have any medical conditions or are pregnant without consulting with your doctor.
j) Please do not stay in the sauna if you feel uncomfortable or unwell.
7. SESSION CANCELLATIONS
You agree to adhere to our 8-hour cancellation policy before any session. If you do not cancel 8-hours prior to the scheduled start time, you will be charged the full session credit from your monthly session allowance. In addition, there will be a £5 charge applied to your account. If you do not late cancel and ‘no show’ the fee charge applied to your account will be £7.50.
The cut-off time for admittance to any session is 5 minutes after the scheduled start time. You will no longer be admitted into the session after this time due to the increased risk of injury associated with missing a warm up. If this happens, you will be charged the full session credit from your monthly session allowance, plus the charge of £5.
8. PERSONAL BELONGINGS
You agree that MANOR is in no way responsible for the safekeeping of your personal belongings while you are present in the studio. You assume all risk of loss for any of your personal belongings.
9. YOUR PERSONAL INFORMATION
We take the privacy of our users seriously. This paragraph summarises the ways in which we use your personal data. Further information about the ways in which we use personal data is set out in our privacy policy (available at www.mymanor.london), together with our contact details if you have any questions. If you have any request about your personal information, please contact your home studio in the first instance. We will collect personal information from you through your interactions with us (for example, when you join us as a user or purchase or make bookings for our products or services), through your usage of our studios and services, and through your interactions with our website and mobile app and other technologies.
We will only use your personal information when the law allows us to. Most commonly, we will use your personal data where we need to do so to perform a contract with you, where it is necessary for our legitimate interests, or where we need to comply with a legal or regulatory obligation. We may share your personal data with external third parties who perform certain functions on our behalf or provide us with services to enable us to deliver our products and services and manage our business. We require all third parties to respect the security of your personal data and to treat it in accordance with the law, including by putting in place appropriate contractual obligations and protections. We do not allow our third party service providers to use your personal data for their own purposes.
You have certain rights under data protection law in relation to your personal data. For more details about how we collect, use and share your information, and your rights in relation to your personal data, please see our privacy policy at www.mymanor.london.
10. MARKETING
Unless you have asked us not to do so, we will keep you updated by post and electronic methods (for example, email, SMS and MMS) about promotions, special offers and discounts from MANOR
that we think may be of interest to you.
If you have confirmed that you are happy to receive third party promotions, special offers and discounts, we will send you details of, and may share your information with, other Manor companies and other carefully selected organisations, companies and individuals so that we or they may send you marketing information about their promotions, special offers and discounts which may be of interest to you. We or they may send this information by post and electronic methods (for example, email, SMS and MMS). Any marketing communications we send you by electronic methods will always include details of how you can opt out of receiving further marketing communications. Details of how to opt out are also provided in our privacy policy, available at www.mymanor.london.
11. USE OF YOUR IMAGE
You understand that during the course of your time training with us, photographs and/or video’s may be taken in which you may be identifiable. You understand and agree to allow us and our agents and affiliates to take photo and video of you for promotion purposes from time to time.
12. FORA PERKS
FORA Perks are a contract available solely to current customers of FORA.
12.1. OPEN GYM
By signing this document, you confirm that you have attended an induction at the gym and that you agree to the rules and requirements for usage listed in the studio rule, in addition to the rules of Open Gym usage including, but not limited to:
a) Booking on the MANOR app ahead of your visit;
b) Checking in on arrival;
c) Keeping your area clean and tidy and returning all equipment and kit to their storage places; and
d) Using the gym between 0600 – 2100 Mon to Friday only.
12.2. TERMINATING YOUR FORA PERKS CONTRACT
Should you cease to be a FORA customer, your entitlement to usage of the Open Gym and class pack or membership discount will no longer be valid. You MUST inform us in writing once you have handed in your notice to FORA.
13. MANOR MEMBERS
By clicking this contract you indicate your intention to sign the Manorship Agreement as soon as is practicable.
14. CHANGES TO THESE CONDITIONS OR THE STUDIO RULES
Details of the current opening hours and facilities available at each studio are set out on our website. We may sometimes need to change our opening hours or facilities. If we need to do this we will, where reasonably possible, display notices in the studio telling you about the change at least two weeks before the change takes effect.
We can make reasonable changes to these Conditions or the studio rules at any time for security, legal, regulatory or operational reasons. We will give you at least two weeks’ notice of any changes by displaying the new conditions or studio rules in your home studio.
15. HOW TO CONTACT US
Should you need to contact us for any reason, full contact details are available from reception at your home studio or on our website.
16. GENERAL
The laws of England and Wales apply to this Contract and the courts of England and Wales will decide any disputes arising in relation to it. If we fail to enforce any of our rights at any time, for any period and for whatever reason, this will not take away those rights.
17. WAIVER
I HEREBY RELEASE WORK IT GROUP LTD AND EMPLOYEES FROM ANY CLAIMS, DEMANDS, AND CAUSES OF ACTION AS A RESULT OF MY VOLUNTARY PARTICIPATION IN THE WORKOUTS, TO THE MAXIMUM EXTENT PERMITTED BY LAW.
I FULLY UNDERSTAND THAT I MAY INJURE MYSELF AS A RESULT OF MY PARTICIPATION IN THE WORKOUTS OR USE OF THE INFRARED SAUNA AND I HEREBY RELEASE THE RELEASED PARTIES FROM ANY LIABILITY NOW OR IN THE FUTURE FOR CONDITIONS THAT I MAY OBTAIN DIRECTLY OR INDIRECTLY FROM PARTICIPATING IN THE WORKOUTS OR USE OF THE INFRARED SAUNA, TO THE FULLEST EXTENT PERMITTED BY LAW. THESE CONDITIONS MAY INCLUDE, BUT ARE NOT LIMITED TO, HEART ATTACKS, MUSCLE STRAINS, MUSCLE PULLS, MUSCLE TEARS, BROKEN BONES, SHIN SPLINTS, HEAT PROSTRATION, INJURIES TO KNEES, INJURIES TO BACK, INJURIES TO FOOT, OR ANY OTHER ILLNESS OR SORENESS THAT I MAY INCUR, INCLUDING DEATH.
I HEREBY AFFIRM THAT I HAVE READ AND FULLY UNDERSTAND THE ABOVE STATEMENTS.
